Terms of service
Last Updated: January 15, 2026
Welcome to NEPLUX. These Terms of Service (“Terms”) govern your access to and use of our website, online store, and services (collectively, the “Services”). By using our Services, you agree to be bound by these Terms. Please read them carefully. If you do not agree to these Terms, you should not use or access our Services.
Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use our Services. By using the Services, you represent and warrant that you meet this requirement.
Account Registration
To make purchases or access certain features, you may be required to create an account. You agree to provide accurate and complete information and keep your account credentials secure. You are responsible for all activities under your account. You may not transfer, sell, or assign your account to anyone else.
Orders and Payments
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. Prices are listed in USD and are subject to change without notice. Payment must be received in full before orders are shipped, using the methods displayed at checkout. You are responsible for providing current, complete, and accurate payment information.
Shipping and Delivery
We ship only to the locations specified on our website. Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or events beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.
Returns and Refunds
Please review our Return and Refund Policy for detailed information regarding returns, exchanges, and refunds. By placing an order, you agree that the terms in our Return Policy govern all returns and exchanges.
Intellectual Property
All content on the Services, including text, graphics, logos, images, and software, is the property of NEPLUX or its licensors and is protected by copyright, trademark, and other laws. You may not use, reproduce, or distribute any content without our express written permission.
User Conduct
You agree not to use the Services for any unlawful purpose or in any way that may violate applicable laws or regulations, interfere with or disrupt the Services or servers, attempt to gain unauthorized access to any part of the Services, or post or transmit any content that is offensive, harmful, infringing, or otherwise objectionable.
Disclaimer of Warranties
The Services and all products offered through the Services are provided “as is” and “as available.” NEPLUX makes no representations or warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Services will be uninterrupted, error-free, or secure.
Limitation of Liability
To the fullest extent permitted by law, NEPLUX shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages arising from your use of the Services or any products purchased through the Services. This includes, without limitation, damages for lost profits, lost data, or other losses, even if NEPLUX has been advised of the possibility of such damages.
Indemnification
You agree to indemnify, defend, and hold harmless NEPLUX, its affiliates, officers, employees, and agents from any claims, damages, liabilities, or expenses, including reasonable attorneys’ fees, arising from your use of the Services or violation of these Terms.
Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. You agree to submit to the jurisdiction of courts located in Texas for any disputes arising under these Terms.
Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in full force and effect.
Waiver
Failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Assignment
NEPLUX may transfer, assign, or delegate these Terms and its rights and obligations without notice. You may not assign these Terms without our prior written consent.
Changes to Terms
We may update these Terms at any time. Updated versions will be posted on our website with the effective date. Your continued use of the Services after changes constitutes acceptance of the revised Terms.
Contact Information
Questions about these Terms should be sent to info@neplux.com. Our physical address is 110 N Interstate 35, Suite 315 #919, Round Rock, TX 78681, USA.