Privacy policy
Last Updated: January 15, 2026
NEPLUX operates this store and website, including all related content, features, tools, products, and services (the "Services"). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us. By using the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
We may collect personal information that identifies or can reasonably be linked to you, including your contact information, financial information, account information, transaction information, communications with us, device information, and usage information.
Sources of Personal Information
We may collect personal information directly from you when you create an account, make a purchase, or communicate with us. We may also collect information automatically through the Services using cookies or similar technologies, or from third-party service providers that process information on our behalf.
How We Use Your Personal Information
We use your personal information to provide, tailor, and improve the Services, including processing orders, arranging shipping, facilitating returns and exchanges, creating a personalized shopping experience, and remembering your preferences. We may also use your information for marketing and advertising, security and fraud prevention, customer support, and to comply with legal obligations.
How We Share Personal Information
We may share personal information with third-party service providers that help us operate the Services, with marketing partners to provide promotions or advertisements, with affiliates or within our corporate group, in connection with business transactions such as mergers or acquisitions, or when you authorize disclosure, such as for shipping or social media integrations.
Third-Party Websites and Links
The Services may contain links to third-party websites. We are not responsible for the privacy or security practices of these websites, and we encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has provided personal information, you may contact us to request deletion.
Security and Data Retention
We implement reasonable security measures to protect your personal information, but no security system is perfect. We retain your personal information only as long as necessary to provide the Services, comply with legal obligations, or resolve disputes.
Your Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of its sale or use for targeted advertising. You may also manage your communication preferences, including opting out of promotional emails. You may exercise your rights by contacting us at nepluxco@gmail.com. We will not discriminate against you for exercising these rights.
International Transfers
Your personal information may be transferred, stored, or processed outside your country of residence. When transferring data internationally, we rely on recognized legal transfer mechanisms as required by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on this website with the revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at nepluxco@gmail.com or at 110 N Interstate 35, Suite 315 #919, Round Rock, TX 78681, United States.